Shipping & Delivery

SHIPPING - AUSTRALIAN ORDERS

Service
Estimate Delivery Time
Shipping Cost
Standard
4-6 business days 

Orders over $60 - Free shipping for all Australian orders

Orders under $60 - Flat rate of $5.50

Express
1-3 business days 

Orders over $60 - Flat rate of $7.50

Orders under $60 - Flat rate of $9.00

SHIPPING - INTERNATIONAL ORDERS
Country
Estimate Delivery Time
Shipping Cost
New Zealand
4-6 business days 

Flat rate of $10.00
- or Free shipping for New Zealand orders over $100

USA & Canada 7-14 business days
Flat rate of $15.00
- or Free shipping for US & Canada orders over $120

United Kingdom

7-14 business days
Flat rate of $15.00
- or Free shipping for United Kingdom orders over $120
Singapore
7-14 business days
Flat rate of $15.00
- or Free shipping for Singapore orders over $120
Taiwan
7-14 business days
Flat rate of $15.00
- or Free shipping for Taiwan orders over $120
All other countries
7-14 business days
Flat rate of $15.00

 

INTERNATIONAL DUTIES AND TAXES

Please note that we are not responsible for another country's taxes or customs charges which may be imposed when your parcel is delivered, nor any delays in transit. Palerose Co. is not responsible for any charges incurred for receiving orders internationally, and any customs charges and taxes (including VAT) are payable by the receiver. 

We will not accept parcels back for a refund where the customer has chosen to reject customs charges, as these are the responsibility of the customer.

INCORRECT ADDRESS
Please ensure that the postal address provided at checkout is your correct. It is your responsibility to provide the correct delivery address for their order. If the wrong delivery address is provided, Palerose Co. will not refund your order or offer a replacement.